Customer service

Contact United

Reservations Center Phone: 84(8) 3823 4755
Fax: 84(8) 3824 2811
Hours of operation:
0830 – 1700 Monday Through Friday
0800 – 1200 Saturday
Closed on Sunday and Public Holidays
 Our full-service Reservations Sales agents will assist you with all your travel planning needs. Should you decide to purchase tickets with an agent at the airport or by calling Reservations, a fee may be charged. This fee does not apply to government and military fares, when reservations are purchased on united.com, or for 1K and Global Services members.
Mileage Plus

Phone:
84(8) 3824 1244
Email: SGNMPI@united.com
Hours of operation:
0830 - 1700 Monday Through Friday
0800 - 1200 Saturday
Closed on Sunday and Public Holidays

 
Baggage Services Phone: 84(8) 3848 5383 EXT 4569; 84(8) 3848 8769
Fax: 84(8) 3848 8769
Hours of operation:
0900 – 1130
1330 - 1700
 Address:
SAGS Lost & Found Counter
Tan Son Nhat International Airport
Customer Relations
(For past date travel only)		 Email : customerrelations@united.com

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Cargo Services Phone: 84(8) 3547 0037/039
Fax: 84(8) 3547 0156
Hours of operation:
0800 – 1200
1330 - 1700

Address:
22 Bis Lam Son, Ward 2, Tan Binh District, Hochiminh City
Local Office   Address:
Suite 808, Saigon Tower, 29 Le Duan Blv, District 1, Hochiminh City
Sales

Phone: 84(8) 3824 2201
Fax: 84(8) 3824 2811
Hours of operation:
0830 – 1730 Monday Through Friday
Closed on Saturday, Sunday & Public Holidays

Address:
Suite 808, Saigon Tower, 29 Le Duan Blv, District 1, Hochiminh City
Ticket Office in Hochiminh City

Fax: 84(8) 3823 1833
Hours of operation:
0830 – 1700 Monday Through Friday
0830 – 1200 Saturday
Closed on Sunday & Public Holidays

 Address:
Suite 1501, Central Plaza, 17 Le Duan Blv, District 1, Hochiminh City
Ticket Office in Hanoi

Phone: 84(4) 3934 7233  
Fax: 84(4) 3934 7242
Hours of operation:
0830 – 1700 Monday Through Friday
0830 – 1200 Saturday
Closed on Sunday & Public Holidays

Address:
4th Floor, Dao Duy Anh Tower,
9 Dao Duy Anh, Dong Da,
Hanoi City
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